Privacy Policy

At PBX Towing, protecting your privacy is one of our top priorities. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. By using our website, you agree to the collection and use of information as described in this policy.

We are committed to transparency and to ensuring that your personal data is secure and never shared, sold, or disclosed to third parties, except as required by law.

We only collect information we truly need.

We do not collect personal information unless it’s necessary to provide a service, communicate with you, or improve your experience. We never store personal data longer than needed and only use it for legitimate business purposes.

Information We Collect

The personal information we may collect includes your name, phone number, email address, and details you share through our contact or service request forms. If you contact us directly, we may receive additional information such as messages, attachments, or inquiry details.

How We Use Your Information

We may use collected information to:
  • Provide, operate, and maintain our website and services
  • Improve and personalize your experience with PBX Towing
  • Respond to your questions, requests, or service inquiries
  • Send important updates, confirmations, or promotional messages (with your consent)
  • Ensure website functionality, analytics, and fraud prevention

Log Files

Like most websites, PBX Towing uses standard log files that record visitors when they access our site. These logs may include IP addresses, browser types, Internet Service Providers (ISP), and time stamps. This information is used for analyzing trends, improving our site, and ensuring security — it is never linked to personally identifiable information.

Third-Party Services

PBX Towing may use third-party tools (like analytics or advertising services) that collect non-personal data to improve our performance and outreach. These third parties have their own privacy policies. We recommend reviewing those policies for more details.

Your Data Protection Rights

Every user has the right to access, update, or delete their personal data that we hold. You also have the right to restrict or object to data processing and request data portability. To exercise these rights, please contact us directly.

Children’s Privacy

PBX Towing does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately so we can remove it from our records.

Opt-In Consent

By submitting your phone number or email, you authorize PBX Towing to send you service-related messages and notifications. Message and data rates may apply. You may opt out anytime by replying “STOP” or contacting us.

Privacy Commitment

No personal information, mobile data, or client details will ever be shared with third parties for marketing purposes. All data collected is used solely for providing and improving PBX Towing services.

Disclaimer

All vehicle and towing images shown on this website are for reference purposes only and may not reflect the exact equipment used. PBX Towing operates with a trusted network of professional drivers and contractors to ensure safe and reliable service.